Buy the ticket before the queue, not in it.

Updated 2026-10-26 4 ways to pay ~4 min Cash backup included

Can you pay here?

Usually yes. Big attractions sell tickets through mini programs and staffed counters. Small sites may take cash only.

Try these in order

Start with the method the staff expect, then fall back to cash.

  1. Official mini program

    Buy a timed ticket in the app and show the QR code.

    Works when the mini program accepts foreign cards.
  2. Staffed ticket office

    Show your passport and pay at the window.

    Most reliable for foreign visitors.
  3. Cash

    Pay at the window or a ticket machine that takes notes.

    Accepted by law. Some machines are card-only.
  4. Travel platform

    Book before you arrive through an international site.

    Works, with a service fee.

What to say

Show the Chinese line to staff. The pinyin is for you.

English 中文
One adult ticket, please. 一张成人票。 Yì zhāng chéngrén piào.
Can I buy a ticket here? 这里可以买票吗? Zhèlǐ kěyǐ mǎi piào ma?
Do you take cash? 收现金吗? Shōu xiànjīn ma?
Is this the ticket office? 这是售票处吗? Zhè shì shòupiàochù ma?

If payment fails here

Each error page gives three steps and a fallback for this situation.

Backup options

Get out of the queue first. Solve the payment later.

  • Buy at the staffed window with cash

    Windows handle passport checks and cash.

  • Book a guided day trip

    The operator handles tickets and transport.

  • Visit a free park or public museum

    Many public sites need no ticket at all.

Still stuck at the counter? A 15-minute screen share usually finds the failing step. See how remote help works →

Independent guide. Not affiliated with Alipay, WeChat Pay, or any card network. Rules checked 2026-10-26 (version 2026-10). Staff may ask for a different method. Tell us what happened.