Feeling unwell? Sort out payment before the queue.

Updated 2026-10-26 4 ways to pay ~4 min Cash backup included

Can you pay here?

Usually yes, with cash or a QR app. Hospitals ask you to register and pay before seeing a doctor. International clinics take cards.

Try these in order

Start with the method the staff expect, then fall back to cash.

  1. Hospital registration desk

    Register with your passport, then pay the deposit at the cashier.

    Cash and local QR payments. Some cards.
  2. Pharmacy QR payment

    Pay with Alipay or WeChat Pay at the counter.

    Works with a bound card.
  3. Cash

    Pay for medicine and hospital deposits.

    Accepted. Keep small notes.
  4. International clinic

    Use a clinic that serves foreign patients.

    Cards accepted. Fees are higher.

What to say

Show the Chinese line to staff. The pinyin is for you.

English 中文
I need a doctor. 我需要看医生。 Wǒ xūyào kàn yīshēng.
Where do I register? 在哪里挂号? Zài nǎlǐ guàhào?
Can I pay with cash? 可以付现金吗? Kěyǐ fù xiànjīn ma?
Do you take this card? 可以用这张卡吗? Kěyǐ yòng zhè zhāng kǎ ma?

If payment fails here

Each error page gives three steps and a fallback for this situation.

Backup options

Get out of the queue first. Solve the payment later.

  • Go to an international clinic

    Staff speak English and accept cards.

  • Ask the pharmacy for a generic option

    Generic medicine costs less and is easier to pay for.

  • Keep every receipt

    You need receipts for travel insurance claims.

Still stuck at the counter? A 15-minute screen share usually finds the failing step. See how remote help works →

Independent guide. Not affiliated with Alipay, WeChat Pay, or any card network. Rules checked 2026-10-26 (version 2026-10). Staff may ask for a different method. Tell us what happened.